FAQs
Welcome to the HappyDollarsShop FAQs! Here, we answer some of the most common questions about our products, shipping, returns, and more.
1. What types of clothing do you offer?
We offer a wide range of men's and women's fashion, including casual wear, formal outfits, and trendy accessories. Our collections are updated regularly to reflect the latest styles.
2. What sizes do you carry?
Our clothing is available in various sizes, from small to plus sizes. Please refer to the size chart on each product page to ensure you select the right fit.
3. How long does shipping take?
Shipping times vary depending on your location:
- Domestic orders typically take 7-14 business days.
- International orders usually arrive within 7-21 business days, depending on customs processing times.
4. Can I track my order?
Yes! Once your order has shipped, we’ll provide a tracking number so you can follow your package’s progress. Please allow 24-48 hours for tracking information to update.
5. Do you offer returns or exchanges?
Yes, we offer a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return the item within 30 days of receiving it, provided it is unworn, unwashed, and in its original condition with tags attached. Please refer to our Return Policy for more details.
6. How do I cancel or modify my order?
If you need to cancel or make changes to your order, please do so within 24 hours of placing it. Once your order has been processed or shipped, we may not be able to accommodate changes.
7. What payment methods do you accept?
We accept various payment methods, including major credit cards, debit cards, and other secure payment options. You can choose your preferred method at checkout.
8. Do you ship internationally?
Yes, we ship worldwide! International shipping costs and delivery times vary based on your location. Any additional customs fees or taxes are the responsibility of the customer.
9. Are your products true to size?
We strive to provide accurate sizing information for all our products. Be sure to check the size chart available on each product page to find your best fit.
10. What should I do if I received a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our support team right away, and we will resolve the issue with either a replacement or a refund.
11. Do you offer discounts or promotions?
Yes! We regularly run promotions, sales, and offer discounts. Keep an eye on our website and social media for the latest deals.
12. How can I stay updated on new arrivals and offers?
You can stay up-to-date by following us on our social media channels or checking our website for the latest arrivals and exclusive offers.